Artificial intelligence and the patient journey
Mapping all the touchpoints of a patient’s journey positively impacts an organization—it’s been proven. The problem? The research cost and time required to develop and maintain these maps. Movéo, a demand generation agency, explains how artificial intelligence (AI) is creating a fast, actionable, and infinitely more precise picture of the patient experience.
AN EXCERPT FROM THE ARTICLE
Where health systems have experienced the benefits of customer journey mapping
Our articles cover:
- How AI and machine learning create real process paths and variants with analysis (finding where the “pain” lives)
- Real-world application of AI to a healthcare system patient journey
- Prioritizing and launching the journey map
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